Cancellation Policy

Madsen MTB – Policy Agreement Supervision and Participation Riders under the age of 18 must be accompanied by a parent or legal guardian at all times during sessions, unless part of a group of three (3) or more junior riders. In that case, a supervising adult may not be required to ride but must remain nearby unless otherwise arranged. If an accompanying adult does not wish to ride, the session can be adjusted accordingly, but some limitations on session flow and supervision may apply. Adult Participation with Juniors Accompanying adults or guardians are welcome to ride along with junior riders during sessions, but will not receive direct coaching or feedback unless a Junior + Adult Coaching Bundle is booked through the website. To receive full coaching attention, adult riders must book a session that includes them as participants. Bookings and Payments All bookings must be paid in full upfront to confirm placement. Discounted packages, deals, and bundles are only available once full payment is received. Cancellation Policy Full refunds or rescheduling are available up to 24 hours prior to the scheduled session. Cancellations within 24 hours of the session will not be refunded, except in the case of emergencies at the discretion of Madsen MTB. Location Session pricing is based on lessons conducted at Goat Farm MTB Park or Kalamunda Circuit/Camel Farm. Alternate locations may incur additional travel or venue fees—please inquire before booking. Weather Policy Sessions will proceed in most weather conditions. However, in the event of unsafe conditions (e.g. storms, extreme heat, track closures), sessions will be rescheduled at no extra cost. Riders will be notified via SMS or email in case of any changes. Safety and Equipment All riders must wear an approved helmet and have a well-maintained bike suitable for off-road use. Gloves, knee and elbow pads, and water are strongly recommended. Madsen MTB reserves the right to postpone or cancel sessions if a rider’s equipment is deemed unsafe or inadequate. Liability and Waiver Participation in mountain biking involves inherent risks. By booking a session, participants (or their guardians) acknowledge and accept these risks. All participants or guardians not a AusCycling member must sign a liability waiver before the first session.

Contact Details

• 22 Railway Rd, Kalamunda WA, Australia

  0475 908 620

  madsen.mtbcoaching@gmail.com

• Goat Farm Mountain Bike Park, Great Eastern Highway, Greenmount WA, Australia

  0475 908 620

  madsen.mtbcoaching@gmail.com